Flooding, Weather Alerts, Traffic Problems
Reduction in Council Tax Rates
The Town Council have written to Cheshire East to urge that all eligible properties recently affected by the flooding should receive a council tax reduction. Cheshire East are able to provide a short-term council tax reduction to people who find themselves unexpectedly in difficult circumstances.
Cheshire East Councillors have urged the same cause of action and this is currently being considered by Cheshire East Cabinet Member, Nick Mannion.
How to Report Blocked Grids and Drains
Cheshire East Council are responsible for unblocking the grids in the Town.
The Town Council has already reported numerous blocked grids and drains on Park Lane, Chester Road and London Road South, but would strongly recommend that residents report any issues to Cheshire East using their ‘Report it’ facility; the link is: https://bit.ly/2Kvxip2
Alternatively, please contact the Town Clerk by emailing details (including the address and postcode adjacent to any blocked grid) to email@example.com and the Town Council will report blockages to Cheshire East on residents behalf.
Flood drop-in on Thursday 15th August - 1pm to 7pm at the Civic Hall
Click here to view a larger version of the poster.
Please note for more information please email: FloodResilienceGMMC@environment-agency.gov.uk and not the Town Council.
Residents Flooding Meeting
On 7th August there was a great meeting organised by a local resident at which Councillors were in attendance, along with 250 residents. However Councillors were conscious that this was a 'residents meeting' and certainly did not want to appear to hijack it.
All of the suggestions are now being collated and we are now in the process of formulating a working party, organised by the Town Council with support and representation of our local residents. As we go forward the Council will update you as to progress.
Who’s responsible for managing flood risk?
The Flood Hub has put together a pictorial guide showing who is responsible for main river, surface water and groundwater flooding and also highway gullies and drains, private drainage, public sewers and utility pipes. There is also a list of contact details for the relevant authorities. You can view it in full size here: bit.ly/2OygL8a
Annual Sewerage Charge Refund and Cleaning
If sewage flooding has affected your home United Utilities may be able to help clean and disinfect areas affected and also arrange a refund of your sewerage charge for the year. Further information can be found at: https://bit.ly/2GSOlPL
Council Tax Reduction Applications
Applications can be made to Cheshire East for a reduction in council tax because of exceptional circumstances. This includes flooding. Who can make an application and the process can be found here: https://bit.ly/2MM1QET
Flood Recovery Booklet
The Flood Hub have produced a Flood Recovery booklet, which includes what to do and expect to happen, in the weeks and months following a flood, in the form of a timeline.
It also includes re-entering a property and cleaning up tips. You can download the booklet at: https://bit.ly/2ThNAEX
CEC Emergency Planning - Emergency Accommodation
If as a result of the flooding you are unable to return to your home and your insurance company doesn't cover you for alternative accommodation, CEC emergency planning say you can contact Housing Options on 0300 123 5017 for assistance. Their out of hours number is 0300 123 5025
Citizens Advice – Recovering after flooding
Citizens Advice can provide free, impartial, independent and confidential advice on flooding issues as well as employment, benefits and housing difficulties. They are based at the Civic Hall and open at the following times:
- Tuesday 9.00am —10.00am Appointments only, contact 01625 432847
- Tuesday 10.00am —1.00pm Drop-in
- Wednesday 6pm – 8pm Drop-in
- Thursday 9.00am —11.00am Appointments only, contact 01625 432847
- Thursday 11.00am —1.00 pm Drop-in
Flooding/Weather Advice and Links
- What to do and who to contact: https://www.gov.uk/help-during-flood
- Environment Agency advice on what to do: https://www.poyntontowncouncil.gov.uk/flooding-advice.pdf
- Weather forecasts updates for Poynton: https://bit.ly/2Yekjkn
- Find out if you are risk at flooding: https://www.gov.uk/check-flood-risk
- Search for flood warnings, how to plan ahead for flooding and what to do in a flood: https://flood-warning-information.service.gov.uk/warnings
- Recovering after a flood - insurance, your local flood action group or flood warden, check if you can return home and cleaning and repairing your home: https://flood-warning-information.service.gov.uk/recovering-after-a-flood
- Floodline: 0345 988 1188
- Poynton Brook river levels: https://flood-warning-information.service.gov.uk/station/5201